Case Studies
Below are some examples of how we have helped companies, like yours to
cut the cost of their telephone calls. We hope that these customer profiles
will be useful to you in showing how we can help your company!
A Midlands-based manufacturing company, the subsidiary of a European
holding company, operates with representatives across the country. Both
field employees and head-office staff need to communicate regularly, not
only with each other, but also with corporate headquarters on the continent.
Until TeleFoniX was engaged to provide the telecommunications services,
communication was happening, but at very high cost. Now telecoms have
been streamlined and the cost brought down by several percentage points;
this saving has passed through to the bottom line on the P&L account.
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A small firm of estate agents, operating in the Home Counties, depends
on its ability to make & receive telephone calls. It is in the nature
of their business that a high percentage of their calls are very short
(and often local); because they are paying only for the seconds they spend
on the telephone, they are incurring costs of no more than a fraction
of one penny on some calls – had they still been with BT, every single
call would have cost them upwards of 3.8p.
*******
Two entirely separate companies in totally different locations import
& distribute engineering products. Both have unpredictable call patterns
– mainly to UK landlines & mobiles, but also including a variety
of international destinations – but have been able to rely totally
on TeleFoniX for service and cost savings
******
A Welsh business organising specialised holidays at home and abroad has
been a loyal TeleFoniX user for many years. Being a business which needs
to watch every penny, the management has been well satisfied with the
TeleFoniX service, using it to call all over the world and to UK landlines
& mobiles. Having very few local calls, management has particularly
benefited from being able to call all over Britain at rates lower even
than BT’s local call charge.
******
An international antiques business in London, although small in scale,
needs to communicate with its marketplace at home & abroad at any
time of day, but at realistic cost. With TeleFoniX it does just that.
******
A charitable organisation has a continual requirement to raise money by
relentless telephoning. Because so many calls are short & unproductive,
the TeleFoniX tariff & service have been particularly valuable.
******
Firms of solicitors have a rolling list of clients (and others) with whom
they need to communicate regularly, whether by calling to their landlines
or their mobile ‘phones – TeleFoniX has enabled them to do that
seamlessly & very economically.
******
By definition, a parochial church council will be operating on a very
tight budget. Nevertheless, it must maintain regular & frequent contact
with its parishioners & with other parts of the diocese. For the past
two years, it has been able to do so with TeleFoniX and to see an approximate
halving of this cost item – freeing money for better use.
******
A small insurance broker has been a long-term customer – perhaps
for no other reason than that the service works perfectly & costs
have been contained.
******
A small garden centre in East Anglia uses TeleFoniX for cost-effective
communications with suppliers both at home & in The Netherlands.
******
A Merseyside engineering concern has grown rapidly from a UK-only operation
to one with a thriving export business. TeleFoniX is proud to have been
a small underpinning to this success.
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